Question
Web OdditiesOctober 19, 2026A website was updated, so why do I still see the old version?
Details
Caches are built to avoid re-downloading
MDN's guide to HTTP caching explains that HTTP is designed to cache as much as possible: a site can use Cache-Control max-age to say how long a file may be reused, and even without it the browser may estimate a lifetime from when the file was last modified (heuristic caching). During that window your browser can keep serving the old copy even after the site changes.
A hard reload is not a normal reload
Chrome's shortcut list shows both: F5 or Ctrl+R reloads the page, while Shift+F5 or Ctrl+Shift+R reloads the current page, ignoring cached content. MDN adds that on a force reload the browser sends no-cache headers, asking the server for a fresh response instead of a cached one.
Still old? Narrow it down
Open the page in an Incognito window. If it is new there, the problem is your local cache: in Chrome's Delete browsing data, tick only Cached images and files, which won't sign you out. If Incognito is also old, a CDN or the site itself hasn't updated yet, and you can only wait or ask the site owner to purge their cache.
Also Asked As
website updated but still shows old version · hard refresh shortcut · what does ctrl shift r do · clear browser cache chrome · site changed but not for me